Strategic monitoring — KPI and insights

3 services to master your environment

Wise Mirror's offerings are built to navigate complex environments: multiple signals, rapid changes, emerging risks.

1. Precisely assess your position (Audit, 3-4 weeks).
2. Maintain continuous vigilance (Annual Monitoring).
3. Intervene effectively in crisis situations (24h activation).

Audit — 3 to 4 weeks

Analyze your reputation and market for a clear and actionable audit (last 6 to 12 months).

Deliverables

Precise diagnosis of your strategic position
Audit report (15-20 p.) and Executive Summary
Complete analysis of the 6 strategic dimensions
Operational appendices

Monitoring — annual

Track and measure your image through annual monitoring shared with your teams.

Deliverables

KPI Dashboards
Monthly strategic insights report
Complete analysis of the 6 strategic dimensions
Key trend tracking

Crisis management — 24h activation

A crisis management system, quickly activatable, to analyze and steer the response.

Deliverables

Monitoring unit within 24h
Real-time response recommendations
Daily situation report
Operational appendices

Capture. Understand. Decide.

Wise Mirror combines mastery of the best social listening tools on the market, precise query configuration enhanced by artificial intelligence and the expertise of our senior analysts, to deliver the 6 strategic dimensions essential for decision-making.

Analyze image & reputation. Overall perception, key themes, weak signals and risk areas.
Evaluate offerings & communications. Reception, expectations, pain points and message effectiveness.
Understand audience experience. Consumer reviews, friction points and improvement priorities.
Observe behaviors & trends. Usage patterns, attitudes and societal shifts.
Map the ecosystem & influence. Key players, opinion relays and influence dynamics.
Study competition & environment. Benchmarks, relative visibility and comparable initiatives.

How to move forward together?

A first conversation to:

Clarify your sensitive challenges
Identify the key signals to monitor
Define the most relevant support

Outcome: a clear recommendation, a precise scope, an actionable timeline.

Wise Mirror — Social Intelligence Agency, Paris.

contact@wise-mirror.fr — +33 (0)6 82 42 51 20